I got a call from Verizon this morning and i was told that if i wanted i could get out of the contract without an early termination fee. Was very apologetic about the mixed information i have gotten from all the othr reps. Even gave me her direct line and extension and told me whenever I'm ready to port my number to give her a call. She even noted in my account not to charge me an EFT.
She was so nice i even questioned myself for wanting to cancel. But that moment was shortly lived as i remembered all the other rude and obnoxious reps i had talked before.
Verizon if you want to keep your customers you have to work on your customer service!!. Get an iphone and abide to your own contract.
Thanks Rip off report!!!!
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